FAQ

will i receive a tracking number for my order?

will i have to sign for my package?

will i have to pay a restocking fee?

will all of my items arrive at the same time?

who pays for return shipping costs?

what should i do if i received the wrong item?

how long will delivery take?

how do i return an item?

can i ship to a different address?

can i select the shipping company for my order?

can i give the delivery driver special instructions?

can i get my order faster?

can i exchange an item?

SHIPPING

will i receive a tracking number for my order?

will i have to sign for my package?

will all of my items arrive at the same time?

shipping costs

SHIPPING & DELIVERY TIMES

PACKAGING DAMAGE

LTL FREIGHT ITEMS

INTERNATIONAL ORDERS

HOW LONG WILL DELIVERY TAKE?

FREIGHT CONFIRMATION

FREE SHIPPING

CONCEALED DAMAGE

CAN I SHIP TO A DIFFERENT ADDRESS?

CAN I SELECT THE SHIPPING COMPANY FOR MY ORDER?

CAN I GIVE THE DELIVERY DRIVER SPECIAL INSTRUCTIONS?

CAN I GET MY ORDER FASTER?

APO / FPO

ALASKA, HAWAII, AND U.S. TERRITORIES

RETURNS

WILL I HAVE TO PAY A RESTOCKING FEE?

WHO PAYS FOR RETURN SHIPPING COSTS?

WHAT SHOULD I DO IF I RECEIVED THE WRONG ITEM?

RETURN PROCEDURE

RESTOCKING FEES

NON-RETURNABLE PRODUCTS

HOW DO I RETURN AN ITEM?

DEFECTIVE ITEMS

CAN I EXCHANGE AN ITEM?

"LARGE PRINT" DISCLOSURES